Reporting "Asre Namayeshgah", Getting the answers to these questions shows that your event app provider knows their stuff and gives you more power in choosing the vendor that’s right for your needs.
Is the app native or web-based?
The best event apps are those that don’t limit a users’ device, providing options for both web and native. CadmiumCD’s eventScribe app for example is native on iOS and Android, but includes a web-based version so users can choose.
How much bandwidth is recommended?
At the bare minimum you should expect about a 10Mbps download speed and a 5Mbps upload speed per device (use a tool like SpeedTest to determine this). While you’re app company is not responsible for bad wifi or low bandwidth, ask what they can do if the situation arises.
How does the data get into the app and does it integrate with what I’m already using?
A good conference app is backed by an event management system. But it also presents you with options. Find out if the app integrates with your Association Management Software (AMS) or the event management and registration tools you’re already using.
What type of data can I import/export?
It’s important to ask your event app vendor if they’re able to export your data into custom reports and import from other systems. Having control over your data is crucial. Be sure to find out just how much control you have.
Will I receive help in building the app?
Will you have a dedicated project manager? Phone and email support? Make sure you get a break down of their service-level agreement so you know what to expect.
A Few Additional Tips
Crafting the perfect RFP is a lot of work, but don’t fret. Good tech companies in the events industry consider themselves your partner, not just another vendor.
Ask the 5 questions above in all your RFPs and you’ll be able to quickly separate the wheat from the chaff.
Source: eventindustrynews.co.uk